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Q&A

Early Check-In

Our check-in time is at 3pm. If you check-in before 3pm, ¥1,620 per hour for additional room charge is required. Additional one night room charge is occurred for the check-in before 10am.

No Room Services & Service Charges

We are offering self-service system. We do not have room services; therefore, we do not take any service charges so that we can offer our guests reasonable prices.

Full Payment in Advance

Full amount of payment must be made in advance or when you check-in.

No Foreign Currency Exchange Service

There is no foreign currency exchange service in our hotel. No traveler's check (T/C) is acceptable. Japanese yen or major credit cards are acceptable for the payment.

Requests for Smoking/Non-Smoking Rooms

We will try our best to arrange the rooms as requested; however, we might not meet the request depends on a booking condition.

Internet Connection Service (LAN cable and Rental PC available)

Internet connection services are available in the guestrooms in our hotel for Internet surfing and e-mails; however, such P2P file sharing applications as Internet telephones and online games are not allowed to use because it influences other guests being online. LAN cable is provided in all the guestrooms and a laptop computer can be rented for ¥1,000 (included tax) per night. Please ask at the front desk.

May We See Your Passport?

It is required by Japanese legislation that we keep a copy of all non-resident foreign guests’ passports. Your understanding and cooperation are appreciated.

Bed Sizes

Type of Beds Length Width
(cm/inches) (cm) (inches)
Single 195/79 97 38
Semi Double 120 47
Double 140 54
King 195 79

※Type of beds varies depends on the type of guestroom. Please ask us at the time of making a reservation.

THE RESIDENTIAL SUITES FUKUOKA
1-3-70 Momochihama,Sawara-ku,Fukuoka-shi,814-0001 Phone: +81-92-846-8585 Fax: +81-92-846-8588